Vi faccio un esempio della coerenza di Andy che dopo avermi inviato un ordine incompleto (mancava un bilanciatore Lipo che dice, dopo non aveva disponibile....dopo) e fatto pagare un totale spese di 22,23 euro invece degli 11.90 stabiliti alimenta il caos e l'incomprensione con alcune brevi ma serrate email nel giro di pochissimi giorni:
----- Original Message ----- From: "andys hobbyshop"
Sent: Wednesday,
May 28, 2008 8:43 AM
Subject: Re:
Dear Matteo,
the adapter is the right thing.
When you tell me your carddetails i can send you the balancer
without
cost for shipping. Cash on delivery is too expensive.
Best regards
Andy
From: "andys hobbyshop" <andys_hobby-shop@t-online.de
Sent: Thursday,
May 29, 2008 8:55 AM
Subject: Re:
Dear Matteo,
visa is ok. When you need more parts than i can send you all parts
without shippingcoast.
Best regards
Andy
(aggiungo 50 euro di materiali vari chiedendo un dettaglio costi dell'ordine prima di confermarlo, dovendo caricare la cc e avendo ordinato qualcosina fuori catalogo ma che sul sito dice di avere in vendita)
----- Original Message ----- From: "andys hobbyshop"
Sent: Monday,
June 02, 2008 3:55 PM
Subject: Re:
Dear Matteo,
when you tell me your carddetails i can send you the parts in good
conditions but i don´t give offers, sorry!
Best regards
Andy
Al chè rispondo stupito della risposta :
Matteo schrieb:
That's ok, but finally is it possible to know prices for parts not
present on your internet site?
It's very simple .I need the total amount for charge my card.
I didn' ask for special offer:
you told me " without shipping costs" because last time, Robbe
Equalizer was not in the shipping althought i ordered it.
If the prices seem to me good i'll confirm order sending my carddetail.
It doesn't seem so strange to me .
----- Original Message ----- From: "andys hobbyshop"
Sent: Tuesday,
June 03, 2008 8:34 AM
Subject: Re:
Dear Matteo,
yes when your order more things you don´t must pay the shipping cost.
I send it with the equalizer.
Best regards
Rispondo sempre più confuso :
CUT
It is difficult to make business with you more and more and at least I
think we have lost a lot of our time.
This is not business...this is a mess.What can we do?
Best regards
ed evito accuratamente di polemizzare con la sua ultima:
Da:andys hobbyshop <andys_hobby-shop@t-online.de>
Data:
mercoledì 4 giugno 2008 8.53
Oggetto:Re:
Dear Matteo,
all the Italien customers are happy wiht my shop. I don´t know what you
meen.
Best regards
Brigitte
............Bye bye Mr. Andy